Feelgoodz footwear is guaranteed against manufacturer’s defects for one year from the date of purchase. Footwear covered by the Feelgoodz guarantee will be replaced at Feelgoodz’s discretion.
THE FOLLOWING DEFECTS ARE COVERED BY THE FEELGOODZ GUARANTEE:
WHAT’S NOT COVERED:
If your flops or shoes are covered under warranty, please return to the location at which you purchased them with the original receipt. The retailer should be able to replace the damaged footwear, however due to their own store policy some retailers may be unable to replace footwear. If the retailer is unable to replace the footwear, or if you are no longer near the retailer and the footwear is covered under warranty, please email us at firstname.lastname@example.org along with an explanation, the date of purchase, and photos of the damage or defect. If the item is covered by our warranty we will gladly mail you a replacement. If your flops or shoes were purchased from the Feelgoodz website, please see our returns page for instructions.
For more questions about caring for your Feelgoodz footwear and our guarantee, please see our Customer Care Section.